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Privacy Policy

Privacy Policy


Because protecting your privacy is very important to FPO Hosting, we operate our web site under the following guidelines to safeguard your personally identifiable information.

FPO Hosting’s policies and procedures for handling customer information were created with the understanding that as Internet technologies evolve, Internet business methods must adapt to meet the needs and opportunities of changing technologies. Therefore, FPO Hosting’s policies and procedures are subject to change.  Protecting your privacy is very important to FPO Hosting, so we operate our website under the following guidelines to safeguard your personally identifiable information. 

Personal Information collected by FPO Hosting

In serving its customers, FPO Hosting acquires, stores and transmits customer information that may be regarded as private or sensitive.  To establish service, customers provide FPO Hosting information such as:

bullet Customer’s name
bullet Address
bullet Telephone number
bullet Credit card data 
 

In the normal course of providing service, FPO Hosting creates and maintains:
 

bullet The customer’s account status
bullet Choice of services
bullet Customer logs
 

FPO Hosting also uses cookies.  Cookies are small pieces of information that a website can store in a designated file on a user’s computer for various reasons.  In addition, FPO Hosting may store customer’s electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

FPO Hosting's wholesale service providers have appropriate physical, electronic and managerial procedures in place to prevent the loss, misuse and alteration of protected information.  FPO Hosting will protect the confidentiality of its customers’ information, account information, and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of FPO Hosting, its partners, its employees and its other customers.

Use of Customer Information

FPO Hosting may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. FPO Hosting may also use customer information to provide its customers with system information or information about new or upgraded products.

Modification of Customer Information

Customers may modify their personal information by emailing billing@FPOHosting.com.

Customers having registered a Domain Name with FPO Hosting and wishing to change the Technical Contact or any other registration information, can do so by logging into their domain management interface. Customer domain name registration is made publicly available in the registry of domain names.  FPO Hosting provides all customers with full access to their domain account by sending them their own user name and password.  If you lose your login information, please initiate a support request.  We will resend the password to the email address on the domain registration record. If the email address on record is no longer valid, a direct request to the registrar is required. Thus, it is important to keep your email address current.

Direct Mailings

FPO Hosting may occasionally send its customers information about various products and services that may be of interest.  You can opt out of such mailings by sending an email to billing@FPOHosting.com.  However, by doing so, you may miss important communication regarding your service.

If you are a Reseller, FPO Hosting and/or its partners and advertisers may from time to time send you newsletters, promotional material, and other mailings. You can opt out by sending an e-mail to billing@FPOHosting.com .

Protecting Personal Information in public forums

FPO Hosting may offer interactive forums, such as message boards and chat. Be aware. When FPO Hosting users voluntarily disclose personal information to other users or third parties, whether on the FPO Hosting system (email) or otherwise, that information can be collected and used by others, possibly resulting in unsolicited messages from other members or third parties.  FPO Hosting strives to protect your Personal Information, but cannot guarantee the security of any information that you transmit to FPO Hosting.  You are solely responsible for maintaining the secrecy of any passwords or other account information.

Privacy on sites that FPO Hosting links to

FPO Hosting may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of FPO Hosting.  FPO Hosting disclaims any responsibility or liability for the policies or actions of third parties.

Disclosure of Customer Information and communications

FPO Hosting disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through it facilities by customers or others.  However, FPO Hosting will review, delete, or block access to communications that may harm FPO Hosting, its customers or third parties. The grounds on which FPO Hosting may take such action include, but are not limited to, actual or potential violations of FPO Hosting’s policies.

 

FPO Hosting will not disclose its customers’ personal and account information unless:

bulletFPO Hosting has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of FPO Hosting, its customers, or others or;
bulletFPO Hosting has a good faith belief that the law requires such disclosure.
 

FPO Hosting will not disclose to third parties the contents of any electronic mail or other electronic communications that FPO Hosting stores or transmits for its customers unless:

bulletIt is necessary in order to provide service to the customer;
bulletIt is necessary to protect the legitimate interests of FPO Hosting and its customers;
bulletIt is required to cooperate with interception orders, warrants, or other legal process that FPO Hosting determines in its sole discretion to be valid and enforceable; and
bulletIt is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by FPO Hosting and appear to pertain to the commission of a crime.

FPO Hosting will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. FPO Hosting may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, FPO Hosting may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. FPO Hosting assumes no obligation to inform the client that client information has been provided and in some cases may be prohibited by law from giving such notice. Finally, FPO Hosting may disclose client information or information transmitted over its network where necessary to protect FPO Hosting and others from harm, or where such disclosure is necessary to the proper operation of the system.

 

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